Joe Mancini distinctly remembers helping a senior citizen during Hurricane Sandy.
Depending on the season, Cindy Moss can predict the types of calls she takes.
Mark Chisolm always goes above and beyond for customers.
Christel Berggren is ready to give an answer at a minute's notice.
Verizon: Beyond the 4-1-1
Motion Graphics | Storyboarding
I worked on this series with Verizon to shine a light on 4-1-1 operators and the stories that they remember. For each podcast, I created a storyboard for the narrative that illustrated what the operator was speaking about. I then created the motion graphics to the recording.